GenialCloud Privacy Policy

Welcome to GenialCloud! GenialCloud is an application product provided by Guangdong GENIAL Technology Co., Ltd. (hereinafter referred to as "we" or "us"), with its registered address at I-6-05-02, Park Road 11, Guangfozhao (Huaiji) Economic Cooperation Zone (Zone B), Zhagang Town, Huaiji County, and contact number 400-822-6838. This product is committed to respecting your privacy and complying with applicable data protection and privacy laws. This Privacy Policy (hereinafter referred to as "Policy") explains how we, as the data controller, collect and use personal data in connection with GenialCloud.

Software on your device may access your information. Our products or services may contain links to websites and services of other companies, which have their own privacy policies. GenialCloud is not responsible for the privacy practices of these other parties, and we recommend that you review their privacy statements.

If you do not agree with this Policy, please do not use our products and services or provide your personal data to GenialCloud.

1. Information Collection

We collect your personal data and other information when you purchase, use, or register for our products and services, participate in marketing activities or research, or otherwise interact with us. This is primarily reflected in the following categories:

1.1 Product and Service Activation

GenialCloud products and services may require electronic activation, during which the type of your device and application, as well as unique identifiers for the device, application, network, and subscription, will be sent to GenialCloud.

1.2 Product and Service Usage

When you access our services online, our web servers automatically create records related to your visit. These records typically include your IP address, access time, linked websites, visited pages, used links and features, viewed or requested content, browser or application type, language, and other similar information. Our applications may periodically connect to our servers to check for updates or send us information related to service usage, among other purposes.

1.3 Information You Provide to Us

When you create an account, make a purchase, request services, participate in research or marketing activities, or otherwise interact with us, we may ask you to provide certain information, such as your name, email address, phone number, street address, username and password, feedback, information related to your device, age, gender, language, bank account details, credit card information, and other similar financial information. We also maintain records of your consents, preferences, and settings regarding location data, marketing, and personal data sharing.

1.4 Transactions with Us

We keep records of your purchases, downloads, content you provide to us, your requests, agreements between you and GenialCloud, products and services provided to you, payment and delivery details, your contacts and communications, and other interactions with us. In accordance with applicable laws, we may record communications between you and our customer service staff or other similar contacts.

1.5 Permission Descriptions

1.6 Third-Party Software Development Kits (SDKs)

To implement certain functions, we integrate third-party SDKs. Some third-party SDKs may access your device permissions and collect related information. For specific details about the device permissions accessed by third-party SDKs and how they collect and use your personal information, we recommend reviewing the relevant agreements and privacy policies of these third-party SDKs. The personal information they collect and their purposes are as follows:

2. Data Processing

GenialCloud may process your personal data for the following purposes, either for a single purpose or multiple purposes simultaneously:

2.1 Providing Products and Services

We may use your personal data to provide our products and services; process your requests or as necessary to fulfill a contract between you and GenialCloud; ensure the functionality and security of our products and services; identify you personally; and prevent and investigate fraud and other misuse.

2.2 Accounts

Some services may require an account to help you manage your content and preferences. You can deactivate your account on the personal information page, and upon receiving your deactivation request, we will complete the deactivation within 7 days.

2.3 Developing and Managing Products and Services

We may use your personal data to develop and manage our products, services, customer support, sales, and marketing. We may combine personal data collected during your use of a specific GENIAL product and/or service with personal data collected from other GENIAL products and services, unless such data was collected for a different purpose.

2.4 Communication Services

We may use your personal data to communicate with you, such as notifying you of changes to our services; sending you important alerts or other notices related to our products and/or services; or contacting you for customer service purposes.

2.5 Marketing, Advertising, and Recommendations

We may contact you to inform you about new products, services, or promotions we may offer; and, with your consent or as otherwise permitted, conduct market research.

3. Data Sharing

Except as described below, we will not sell, rent, lease, or otherwise disclose your personal data to third parties:

3.1 Your Consent and Social Sharing Services

We may share your personal data with your consent. Some services may allow you to share your personal data with other users of the service or with other services and their users. Please exercise caution before disclosing personal data or other information that may be accessed by other users.

3.2 GENIAL and Authorized Third Parties

We may share your personal data with authorized third parties to process it on behalf of GenialCloud for the purposes outlined in this Policy. This may include billing through your network service provider or other means; delivering products or services you have purchased; providing services including customer support; managing and analyzing consumer data; conducting credit checks; performing research; and managing marketing and other similar activities. When you purchase GENIAL products through a network service provider plan, we may need to exchange information with your provider to enable such services. We may conduct joint marketing and other communication activities with our partners. To avoid redundant or unnecessary communications and tailor relevant information for you, we may need to match information collected by GENIAL with information collected by partners, provided this is permitted by law. These authorized third parties are not allowed to use your personal data for any other purposes. We require them to act in accordance with this Policy and take appropriate security measures to protect your personal data.

3.3 Mergers and Acquisitions

If we decide to sell, buy, merge, or otherwise reorganize our business, this may involve disclosing personal data to prospective or actual buyers and their advisors or receiving personal data from sellers and their advisors.

4. Data Security

Privacy and security are critical considerations in the creation and delivery of our products and services. We have assigned specific responsibilities to address privacy and security issues. We enforce our internal policies and guidelines through a range of appropriate activities, including proactive and reactive risk management, security and privacy engineering, training, and assessments. Taking into account the risks associated with data processing and the nature of the data being protected, we implement appropriate measures to address online security, physical security, the risk of data loss, and other similar risks. Furthermore, access to databases containing personal data is restricted to authorized personnel with a reasonable need for such access.

5. Cookies and Web Beacons

GenialCloud uses cookies, web beacons, and other similar technologies to operate and improve our websites, products, and services.

Our domains may include third-party elements that set cookies on behalf of a third party, such as those related to third-party social networks. Please visit our Cookie Policy for detailed information on how GenialCloud uses cookies and how you can disable them through browser settings or other methods.

6. Data Management

Guangdong GENIAL Technology Co., Ltd. is responsible for managing your personal data collected under this Policy. Additionally, an affiliate of GenialCloud providing products or services may also act as the data controller of your personal data. You can find the identity and detailed contact information of the data controller by reviewing the terms and conditions of the relevant product or service or by using the contact information provided on the applicable GenialCloud website.

7. Your Rights

You have the right to know what personal data we hold about you. You have the right to request the deletion or updating of incomplete, inaccurate, unnecessary, or outdated personal data. You have the right to unsubscribe from direct marketing messages and to request that we stop processing your personal data for direct marketing purposes or based on other compelling legal grounds. However, if you opt out of receiving marketing and other messages from GenialCloud, we will still send you important alerts.

You can exercise your rights by contacting us or managing your account and preferences through the personal profile management tools available on your device or in our services. In some cases, particularly if you request the deletion or cessation of processing of your personal data, this may mean we can no longer continue to provide related services to you.

8. Revisions to the Privacy Policy

We will periodically update this Policy to reflect changes in our products and services and to clarify our practices based on experience and customer feedback. When we make changes, we will revise the "Last Updated" date at the top of this statement. If there are significant changes to this statement or to how GenialCloud uses your information, we will post a prominent notice of such changes or send you a direct notification prior to implementing them, so you are informed. We recommend that you revisit this Policy from time to time to stay informed of any such changes.